Blackburn

Name: Chris Hall
Role: Team Leader
Customer Service Experience: Originally I pursued a career in the Civil Engineering and Construction industry, working as a project manager most recently. After 10 years I decided it was time for a change to something I was more passionate about and I started my career with 99 Bikes.
Riding Experience: I started out dirt jumping and BMX riding, before getting into mountain biking which I still enjoy today. I've ridden trails at places like the YouYangs, Bright, and Forrest. I recently started road riding, and completed a long distance endurance ride for charity from Torquay Victoria to Adelaide which has got me hooked on road riding now as well!
What do you love about bikes?: Being able to get outdoors and have fun with friends or clear my mind on a solo ride. Pushing the limits of my fitness, riding skills and seeing what a bike can do.
Expertise: Mountain bikes, road bikes, bike fits.
Current Bikes: Lappierre spicy 327, Merida Reacto 7000E
Favourite Ride: Mystic MTB park Bright or Stockyards You Yangs
Email: chris.hall@99bikes.com.au

Name: Andy Hateley
Role: Sales Consultant / Mechanic
Customer Service Experience: 7 Years total in the industry. 5 Years in the retail side of things and 2 in wholesale.
Riding Experience: Mainly BMX freestyle/street. A little mountain biking and a little bit of road.
What do you love about bikes?: Just the freedom of being out there. It's nice and quiet and gives you time to think or clear your thoughts.
Expertise: Wheel building and suspensions.
Current Bikes: Kink Titan Full Custom BMX, Unknown Revolution Full Custom BMX, Peugot (1970's) Road Racer turned Fixie with Ultegra cranks (LOL).
Favourite Ride:Noble Park Skate Park
Email: andy.hateley@99bikes.com.au

Name: Michelle Wilson
Role: Sales Consultant
Customer Service Experience: 6 years in customer service and retail. 1.5 years in the bike industry.
Riding Experience: Mountain and road bike riding.
What do you love about bikes?: I love how riding constantly challenges my fitness and mindset by pushing myself up hills when road riding. Always getting back up and trying again whenever i crash into trees when mountain biking.
Current Bikes: Norco Fluid 7.2 Dual Suspension and Merida Scultura 4000.
Favourite Ride:Aneurysm at Lysterfield and The East Link Trail for road.
Email: michelle.wilson@99bikes.com.au

Name: Mike Conaghan
Role: Hubstore Specialist / Sales Consultant
Customer Service Experience: Left the corporate world to join the 99 Bikes team in Indooroopilly, Brisbane as a Sales Consultant. Progressed to Product Manager—P&A, and then Customer Service Manager at the Webstore. Recently moved to Melbourne to open the hubstore here at Blackburn.
Riding Experience: Started commuting to work many years ago which then progressed to a weekly morning ride with colleagues. Found out I loved to head for the hills and quickly fell in love with all things cycling. Notable palmarès: Everested Mt. Coot-tha; conquered the hardest climb in the world—Mauna Kea, Hawaii; completed Cairns Ironman with 8 weeks training.
What do you love about bikes?: It's all about the adventure. I love the freedom it provides, as well as the opportunity to push the boundaries to see what you're capable of.
Expertise: Climbing, Road and Tri. Current Bikes: 2013 Merida Warp TT Team.
Favourite Ride: 99 Shop Ride — Yarra Boulevard.
Email: michael.conaghan@99bikes.com.au

Name: Xavier Portes
Role: Sales Consultant
Customer Service Experience: Have been a PT for 5 years helping clients achieve their personal fitness goals while ensuring they stay motivated, happy and always satisfied with the service.
Riding Experience: Started riding 5 years ago, predominantly road bikes. Also love commuting everywhere on the bike and prefer it over any other mode of transportation.
What do you love about bikes?: The variety of disciplines is so broad that you always find another type of riding to do. That way you never get bored! You also get to meet great people through cycling. Oh...and the suffering! Expertise: Road bikes. Current Bikes: 2017 Merida Scultura 7000 E Disc, 2017 Norco Optic C7.3, 2016 Merida Speeder 500
Favourite Ride: Anything with mates and anything challenging.
Email: xavier.portes@99bikes.com.au

Name: William Andre
Role:Mechanic
Customer Service Experience: Although I have had my own home workshop for a few years now, I am a newcomer to the bike industry. I have been a freelance aerial videographer/photographer for 5 years helping clients achieve their visions and ideas. Prior to this I was a flight instructor keeping track of student's progress and helping them achieve a high level of competence on the ground and in the air.
Riding Experience: 10 years of downhill and mountain bike experience.
What do you love about bikes?: I love the freedom, the adventures, the experiences and the mischief one can get up to while on 2 wheels and pushing my mind and body beyond my comfort zone. Riding helps me think, process, and unwind. It helps me loosen my mind and find my soul. Expertise: Mountain, Downhill and Enduro. Current Bikes: Norco Six 2 Custom Downhill.
Favourite Ride: Downhill, the bigger the jumps and burns the better..
Email: william.andre@99bikes.com.au