Click & Collect

Shop online and pick up in-store.

 

 
 

Step 1

Add products to your shopping cart. Some items are not available for Click & Collect. Minimum order value of $40 applies.

Step 2

Select Click & Collect at checkout and choose your preferred store.

Step 3

In-store picking

Wait to hear from us.
We'll contact you to confirm when your order is ready to collect.

Step 4

Pick up, ride away

Collect your order in-store. You will need to bring your order confirmation email, your photo ID, and if you paid using credit or debit card, you'll need to present the card when collecting your items.

 

Processing Times

Item Status Processing Time
Item (excl. Bikes) that is in-stock at your chosen store 1-2 days
Bike that is in-stock at your chosen store 1-7 days
Item requiring transfer between stores Additional 4 - 14 days
Tips for a faster processing time

Choose a store that already has stock of the item you're buying. Use the 'check store stock' button the product page to check the stock level at nearby stores. If you can drive across town to collect the item from a store that already has it stocked, this will dramatically speed-up your order. Our transfers between stores can take a long time.