Contact Us

We're from Brisbane

99 Bikes Head Office
3 Light St, Fortitude Valley QLD 4006
ABN: 87 123 966 665

Contact Your Shop

99 Bikes Online Store Customer Support
Please use the contact form to the left for your convenience.

Online Shopping FAQ's

Can I return a Garmin product?

View the full Garmin Warranty Policy here.

Can you ship internationally?

No, sorry we cannot ship internationally.

Can you ship bikes?

Unfortunately we cannot ship bikes due to a supplier restriction. You can pick them up at your local 99 Bikes fully built. Click here to read more about the Click & Click progress.

Can I link my Club and online account?

Just use the same email address and the two accounts will be linked.

Why am I being charged shipping?

We must charge a small amount of freight on certain bulky items. We try to cover most of the cost wherever possible. Some of these items include bikes, trainers, car racks and bulky nutrition items.

Where is my $25 voucher?

The $25 voucher for Club Members who spend over $500 in a financial year is automatically emailed to qualifying customers at the end of the financial year, in July.