Free Shipping Offer

Shipping

Shopping online with 99 Bikes has never been easier

Delivery

We ship from over 6+ locations nationally and we may send your order from various locations. We'll notify you if your order will be a Split Order.

Shipping

Charges

  • Standard Post $7.99
  • Dangerous Goods $7.99
  • Express Post $9.99
  • Large Goods $19.99

Free Shipping on orders over $99*

If you spend $99 or more, you’ll receive free standard post. *This offer excludes Bikes and Large Goods.

Please note: Free shipping does not apply if a coupon or discount reduces the order value under $99.


Track your delivery

We use the Shippit network for all shipping and tracking.

Track your delivery

Order Processing

  • Order before 11am for same day dispatch
  • Order after 11am for next day dispatch
  • Dispatch is only available on business days

Please note: Times refer to AEST. Dispatch times may vary depending on public holidays and peak periods.

Delivery & Times

Delivery Address

Please try to provide a postal address where you will be located during the day or the parcel can be left safely, such as a Parcel Locker. Learn more


Delivery Times

  • Brisbane / Qld 1 - 2 days
  • South East / Qld 1 - 3 days
  • Sydney / Nsw 1 - 3 days
  • Melbourne / Vic 1 - 3 days
  • Canberra / Act 1 - 3 days
  • Adelaide / Sa 2 - 4 days
  • Hobart / Tas 4 - 5 days
  • Perth / Wa 7 - 10 days
  • Darwin / Nt 7 - 14 days
  • Other
  • Major Regional Centres 3 - 14 days
  • Rural Locations 7 - 21 days

International

We currently do not offer shipping outside of Australia.

Large Goods

Large & Bulky Goods

What are they?

Large or bulky goods are items that are heavier than 10kg or exceed more than W: 1m, H: 1m, D: 1m, in size.


Charges

Large Goods $19.99

Please note: If multiple Large items are ordered, customers may incur delivery fees for each delivery type.


Bikes

Due to supplier restrictions, most bike brands cannot be shipped, for brands that can please see our Bike Delivery process. Click & Collect is an option that allows you to buy your bike online, and collect built and ready to ride.

Shipping Restrictions

Dangerous Goods

Some items due to State, Territories and National legislation cannot be transported through our delivery provider, this includes (but not limited to):

  • Batteries not installed in a device
  • Highly flammable items
  • Aerosols
  • Butane
  • Blades
  • First aid kits
  • Matches
  • Other dangerous articles

International Shipping

We currently do not offer shipping outside of Australia.

Bike Delivery

Bike Shipping

Charges

  • Kids Bikes $29.99
  • BMX Bikes $49.99
  • Pedal Brand Bikes (24inch to 29inch) $69.99
  • Cube Brand Bikes $99.99
  • Cube e-Bikes $199

Before Shipping

Every bike purchased online for shipping will follow our four step process below, it is important to note because of this process it may take 1-5 days before stores commence with shipping your bike.

  • Your bike will be assembled to 99 Bikes build standards, including the tuning of gears and brakes.
  • Pedals, handlebars, front wheel, and seatpost with saddle are all removed for transportation.
  • The bike and parts are packaged for protection.
  • The bike is boxed for shipping.

Tracking

We use a network of couriers for bike shipping and tracking. Please refer to your tracking details to find the correct courier of your bike.


Arrival

For safety we recommend the final assembly of the bicycle is undertaken by a professional bike mechanic at a bicycle store.

A list of bike parts and tools will be on the bike box. The bike itself will be partially assembled and require the attachment of parts in accordance with the manufacturer’s instructions contained within the box.

Customer Acknowledgement

Customers Ordering Bikes Online

At 99 Bikes we go to great lengths to make sure your new bike arrives as assembled as possible and in great condition. Due to the box sizes and shipping restrictions we are unable to ship bikes with the handlebars, front wheel and pedals pre-installed. We recommend for your own safety that you get a qualified bicycle mechanic re-install these parts for you before riding.

Not using a trained bicycle mechanic is done at the your own risk. Incorrectly installing these parts could cause the bike to malfunction and result in serious injury which 99 Bikes PTY LTD will not be held responsible for.

Any assembly undertaken by an individual who is not a trained bicycle mechanic is at the customer’s own risk and any damage caused as a result of improper installation will not be covered under warranty.


99 Bikes Bike Building

For safety we recommend the final assembly of the bicycle is undertaken by a professional bike mechanic at a bicycle store.

Our professionally certified mechanics can ensure your bike is built to the best standards, with correct assembly and quality control checklist you’ll be sure to know your bike is built to ride safely.

See our Workshop for full pricing.

Code Service RRP Club Price
BBB Bike Build Basic $75 $60
BBC Bike Build Complex $125 $100

Bikes We Deliver

We currently deliver a wide range of bikes to suit all riders. Not sure how to check if we ship a bike or not? Checkout our category that includes only bikes that are shippable.

Shop Bikes Now

FAQs

Is Bike Shipping possible?

Yes, we do offer bike shipping on certain brands. See our Bike Shipping section or Large Goods for more information.

Do you offer International Shipping?

We currently don't offer shipping outside of Australia.

Where is my Click & Collect?

We'll automatically keep you updated on your order through phone, sms and email. If you are having troubles with your order's updates please refer to your original invoice for the outlet fulfilling your order. You can contact the store or customer service for an update.

Where can I find my Tracking Number?

Once your order is shipped, we'll email you, your tracking details. You can check the status of your order by logging into your account.

What is a Split Order?

Due to our various locations and stock availability we may from time to time ship your order from more than one location. Don't worry we'll notify you if your order will be coming from more than one location.

How long will my order take?

Depending on the delivery option you selected, your order can take anywhere from 1-21 business day. Please refer to the Delivery Times for an more accurate estimation.

Do I have to sign for my delivery?

Unless you selected the "Authority To Leave" checkbox at checkout, you'll need to sign for your delivery.