Delivery & Shipping Methods

Shipping

Delivery information and times

Delivery

We ship from multiple locations nationally and we may send your order from various locations. We'll notify you if your order will be a split order.

Shipping

Charges

  • Standard Post$7.99
  • Dangerous Goods $7.99
  • Express Post Under $99$9.99
  • Express Post Over $99 $4.99
  • Large Goods $19.99
  • Scooters $10.00

Free shipping on orders over $99*

If you spend $99 or more, you’ll receive free standard post.*

*Excludes bikes and large goods, free shipping does not apply if a coupon or discount reduces the order value under $99.


Order Processing

Online orders will be processed and shipped within 24 hours after order placement.*

*Dispatch times may vary depending on public holidays and peak periods.


Track your delivery

Track your delivery

Delivery & Times

Delivery Address

Please try to provide a postal address where you will be located during the day or the parcel can be left safely, such as a parcel locker. Learn more


Delivery Times

  • Brisbane, QLD Within 2 Business Days
  • South East, QLD Within 3 Business Days
  • Sydney, NSW Within 3 Business Days
  • Melbourne, VIC Within 3 Business Days
  • Canberra, ACT Within 3 Business Days
  • Adelaide, SA Within 4 Business Days
  • Hobart, TAS Within 5 Business Days
  • Perth, WA Within 10 Business Days
  • Darwin, NT Within 14 Business Days

Other Delivery Times

  • Major Regional Centres Within 14 Business Days
  • Rural Locations Within 21 Business Days

International

We currently do not offer shipping outside of Australia.

Large Goods

Large & Bulky Goods

What are they?

Large or bulky goods are items that are heavier than 10kg or exceed more than W: 1m, H: 1m, D: 1m, in size.


Charges

Large Goods $19.99

Please note: If multiple large items are ordered, customers may incur delivery fees for each delivery type.


Bikes

Unfortunately we do not offer bike shipping. However Click & Collect is an option that allows you to buy your bike online, and collect built and ready to ride.

Shipping Restrictions

Dangerous Goods

Some items due to state, territories and national legislation cannot be transported through our delivery provider, this includes but is not limited to:

  • Batteries not installed in a device
  • Highly flammable items
  • Aerosols
  • Butane
  • Blades
  • First aid kits
  • Matches
  • Other dangerous articles

FAQs

Is bike shipping possible?

No, unfortunately we do not offer bike shipping.

Do you offer international shipping?

We currently don't offer shipping outside of Australia.

Where is my click & collect?

We'll automatically keep you updated on your order through phone, sms and email. If you are having troubles with your order's updates please refer to your original invoice for the outlet fulfilling your order. You can contact the store or customer service for an update.

Where can I find my tracking number?

Once your order is shipped, we'll email you, your tracking details. You can check the status of your order by logging into your account.

What is a split order?

Due to our various locations and stock availability we may from time to time ship your order from more than one location. Don't worry we'll notify you if your order will be coming from more than one location.

How long will my order take?

Depending on the delivery option you selected, your order can take anywhere from 1-21 business day. Please refer to the Delivery Times for an more accurate estimation.

Do I have to sign for my delivery?

Unless you selected the "Authority To Leave" checkbox at checkout, you'll need to sign for your delivery.