Penrith Bike Shop

Name: Andrew Thorneley
Role: Team Leader
Customer Service Experience: Over 10 years in Sales & Service Management.
Riding Experience: As a kid it was my main transportation. Started riding mountain bikes about 3 years ago.
Expertise: Superior customer service is my specialty. I love finding the right solution for each persons situation/requirements.
What do you love about bikes?: I love exploring new trails. Riding a long trail is where I have my down time. After a ride I always feel AMAZING!
Current Bikes: Norco Indie Belt, Giant Talon, an old Trek 1000.
Favourite Ride: ANY! long dusty trails that is surounded by nature (and no other people). Anywhere I can get my kids riding with me. Anywhere I can get my kids riding with me.
Email: andrew.thorneley@99bikes.com.au

Name: Will De Ruyter
Role: Sales Consultant
Customer Service Experience: 6 years + in customer service and outdoor recreation.
Riding Experience: Since working with 99 Bikes I have been fully converted to the lifestyle and now enjoy riding every weekend!
Expertise: Mountain bikes.
What do you love about bikes?: The bicycle is the ultimate outdoor vehicle! Nothing beats getting a bunch of mates together to go explore some new territory while reaping the benefits of low impact exercise!
Current Bikes: Lappiere Zesty XM527.
Favourite Ride: The Oakes.
Email: william.deruyter@99bikes.com.au

Name: Gemma Middlemass
Role: Sales Consultant
Experience: 15+ years working in hospitality and customer service/sales roles. I am mid-way through my 4th season of triathlon and still learning new things daily.
Expertise: Triathlon.
What do you love about bikes?: I love that it is never too late to learn how to ride a bike. Whether it’s for leisure or fitness, when you’re out cycling you can leave your worries behind you for a while. You’re in your own little world on two wheels. I love focusing on the session/race ahead of me, enjoying the hurt locker, and just getting it done.
Current Bikes: Liv Envie. Her name is Betty. I am on the lookout for my n+1 which is going to be a time trial bike for race day. I’m also adding a commuter to the collection so I can ride to work. .
Favourite Ride: Definitely not Hawkesbury Lookout! I can’t say that I have a favourite ride. But I can say that they’ve all taught me lessons and built mental toughness that’s for sure!
Email: gemma.middlemass@99bikes.com.au

Name: Hunter Storr
Role: Mechanic & Sales Consultant
Customer Service Experience: I’m New to the 99 Bikes team and am learning.
Riding Experience: I started on a cheaper hard tail, decided that I really enjoyed riding with my friends and by myself so I bought a 2nd hand full suspension bike. I am now looking to buy my next bike.
Expertise: After learning by watching videos and finding new ways to put my skills and knowledge of new technology and the things I’ve learnt to use.
What do you love about bikes?: I enjoy riding bikes as that just help me to relax and just have fun. It is an amazing sport and I’ve made many friends that I would have never made if I didn’t ride.
Current Bikes: 2007 Norco Six one, 2018 Merida one sixty 800.
Favourite Ride: Stringline from Blaxland to Emu Plains.
Email: hunter.storr@99bikes.com.au

Name: Pat Mount
Role: Sales Consultant
Customer Service Experience: I’m new to the 99 Bikes team.
Riding Experience: 1 year racing enduro/downhill, riding since birth.
Expertise: Enduro/Downhill bikes/componentry/racing/places to ride.
What do you love about bikes?: the tech, how far they have come, how much fun you can have on them is unbelievable.
Current Bikes: Mondraker Dune XR - my race bike and a pedal Gotham fixie.
Favourite Ride: Mt Buller & Mt Sterling or Bright Mystic Mountain Bike Park.
Email: patrick.mount@99bikes.com.au