Best Price Guarantee

KNOW YOU'RE ALWAYS GETTING THE BEST VALUE

Our 5% Best Price Guarantee is our commitment that we offer the lowest price. If you find a cheaper price, we will beat it by 5%. This applies to any product that meets the criteria below.

WHAT IS THE 5% BEST PRICE GUARANTEE?

HOW TO CLAIM IT

Our Best Price Guarantee is redeemable both online and in store. Online, you will get a response within 1 business day. In store, our consultants can do this on-the-spot.

STEP 1

Record the price and offer location, whether it be a catalogue, website or similar.

STEP 2

Let us know via our product pages on our website or visit one of our shops with your record of the cheaper price.

STEP 3

We will verify the comparison and if eligible, you’ll receive the 5% off the matched price.

5% BEST PRICE GUARANTEE INCLUSIONS

Take a look at what exactly is and isn't included in our 5% Price Guarantee!

INCLUDED

  • Advertised prices in Australian dollars from domestic retailers, in store and online
  • Competitor’s final price inclusive of any taxes and delivery fees
  • Exact-match products that are new, factory sealed, and subject to manufacturer’s warranty in Australia
  • Stocked items only, available for immediate shipment

NOT INCLUDED

  • All Garmin products
  • Overseas websites and retailers
  • Stock liquidations, advertising errors or misprints, commercial quantities, bonus offers, coupons, discount codes, vouchers, or cash back offers
  • Marketplaces like eBay, Gumtree, Facebook, and Amazon
  • Grey imports that don’t include an Australian manufacturer’s warranty
  • Non-shippable products from competitors that are over 100kms from your 99 Bikes store
  • This offer cannot be applied retrospectively

WHO CAN CLAIM THE 5% BEST PRICE GUARANTEE?

This guarantee is exclusively available to Club 99 members and who have paid the $5 membership fee.

If you aren’t a Club 99 member, you must join in order to receive the best price guarantee.

JOIN CLUB 99 TODAY AND GET ACCESS TO ALL THESE BENEFITS

  • Get access to club prices
  • The 5% Best Price Guarantee
  • The 30-Day Perfect Ride Guarantee
  • An annual $25 Gift Voucher
  • Free First Tune Up Bike Service
  • Free maintenance classes
  • Free product transfer between stores*
  • 30-Day Receipt free returns
  • Exclusive sales, discounts and offers
  • Price Protection Guarantee