If you find a cheaper price elsewhere, we will beat it by $1. This applies to any cheaper price found on an online store, or in a physical store, in Australia. It applies when the competitor's final price, inclusive of delivery, taxes, fees and charges, is lower than our price.

Enjoy peace of mind knowing that if you’re not completely satisfied with your new bike you have 30 days to swap it for free! You can either exchange it for a bike of greater value and pay the difference, or exchange it for one of lesser value and we will refund you the difference.

Best Price Guarantee

If you find a cheaper price elsewhere, we will beat it by $1. This applies to any cheaper price found on an online store, or in a physical store, in Australia. It applies when the competitor's final price, inclusive of delivery, taxes, fees and charges, is lower than our price.

Click here to read Terms and Conditions

Perfect Ride Guarantee - Love it or Swap it

Enjoy peace of mind knowing if you’re not completely satisfied with your new bike, within 30 days you have the option to:

  • Exchange your bike for another of greater value and pay the difference, or
  • Exchange for one of a lower price and we will refund you the difference*

This guarantee is valid for both online and in-store bike purchases. Proof of purchase from ’99 Bikes’ is required. Bike must not be damaged in any way. General wear is acceptable (see guidelines below). Bikes purchased using finance options will be subject to the terms & conditions of their agreements. A bike may be downgraded to a value of 66% of the initial price.

Example: If you purchase a bike for $1000, you may exchange it anytime in the first 30 days for a bike costing $660 or more (66% of initial price). If the price of your second bike was $660, we will happily refund $340.

You may upgrade to a bike of any value and pay the difference from your original purchase.

Click here to read Terms and Conditions